THE QUALISERV a full range a Business Process Provider offering high-value BPO solutions. We deliver a wide range of services to match our clients´ drive for operational and organizational efficiency, business process integration, application integration and, of course, cost-efficiency.

At QUALISERV, we position ourselves as major partner and arm of our clients to deliver solutions at highest level of discipline and competencies aligned with clients consideration and making sure that every investment is beneficial and aligned with their corporate philosophy.

QUALISERV operates a career formation center with full concentration on developing competency of BPO near-hires - ranging from call center course to web programming and data transcription. This makes us a provider of choice having the availability to manpower for faster ramp-up due to talent-rich labor pool. We produce an average of 100 trained BPO professionals every month.
Our Call Center Training Program focuses on:

• Basic Grammar and Accent Neutralization
• Customer Service
• Call Handling Techniques with Simulations
• American Geography and Buying Behavior
• Salesmanship
• Features and Benefits
• Assumptive Close
• Consultative Selling